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To answer the most frequently asked questions about White Coat Tutoring, our services, our teaching approach, and our policies, this FAQ section centralizes the essentials. Whether you want to know how a session unfolds, how we match students with their tutor, or how we integrate AI tools like ChatGPT into your learning, you'll find the information you need here to move forward with confidence. Also, see our company policies for more details.
Frequently Asked Questions
About the Services
1. What does White Coat Tutoring offer?
White Coat Tutoring provides personalized academic support for students at the elementary, high school, college (CEGEP), and university levels. We cover a wide range of subjects including mathematics, science, French, English, history, engineering courses, finance, and law.
2. Are your services only for medical school applicants?
No. Our tutors come from diverse academic backgrounds (medicine, engineering, law, finance, humanities). We tailor the support based on each student’s profile and goals, regardless of their discipline.
Free First Session
What does the free first session include?
During a 60-minute session, we:
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Analyze your goals, strengths, and challenges;
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Present our tutoring approach and tools (e.g. shared resources, AI);
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Define a clear and realistic tutoring plan.
Do I have to commit after the free session?
No, the first session is commitment-free. You can decide afterward whether our program is right for you.
Methodology and Preparation
1. How does personalized feedback work?
We provide detailed feedback on your written and video responses, highlighting strengths and areas for improvement.
2. Do you provide study resources?
Yes. While we encourage students to use their own resources, we also guide them in using AI tools (like ChatGPT, NotebookLM) to learn more effectively.
3. Do you guarantee academic success?
Success largely depends on the student’s effort. However, we offer rigorous support and the best strategies to maximize your chances of success.
Sessions and Tools
How are the sessions conducted?
Our sessions are 100% online via Zoom, offering flexibility and accessibility.
Do I need specific equipment for sessions?
You will need a computer or tablet with a stable internet connection, a microphone, and a webcam.
Pricing and Payments
What are your rates?
Details are provided after the service presentation.
What is your refund policy?
Cancellations made with at least 12 hours’ notice are refundable. Late cancellations are refundable but subject to a $20 fee. No-shows are non-refundable.
General Information
Are you affiliated with any school or university?
No. White Coat Tutoring is an independent entity and has no official ties to academic institutions.
Who are your tutors?
Our tutors are university students and graduates selected for their academic excellence, teaching skills, and subject expertise.
Can I focus on specific skills (e.g. writing, math)?
Yes. Our programs are fully customizable: you choose the topics or exams you want to prepare for, and we adapt the content accordingly.